Recent Water Damage Posts

Some helpful tips to avoid water damage in your home

9/21/2021 (Permalink)

Leaking pipe and shut off Check your pipes!

It is probably no surprise that water damage is one of the most common, not to mention costly claims that insurance companies receive. That is because water damage can be a year round risk. With that being said there are steps you can take to make sure you are doing everything you can to prevent unnecessary mishaps and or incidents from taking place. We realize that not all water damage incidents can be completely avoided but we certainly can do our part to minimize those incidents.

Let’s start with the outside; make sure you are disconnecting your hoses in preparation for winter. This should be a part of your Fall to-do list. If you leave your hoses attached, standing water can freeze in the hose and back into your pipes. If you are lucky it will only block water flow, the worst case however is that it causes pipes to burst creating damage to walls, floors and your foundation. So disconnect those hoses!

Cleaning out your gutters and downspouts is another great way to prevent water damage. This should really be done twice a year. If you are not properly cleaning them out,  you are left with standing water in your gutters. This can cause damage to your roof and gutters. And when the water has nowhere to go and it can back up under your shingles. So don’t neglect your gutters!

Inside your home it is important to know where your water main is. Plumbing experts say that knowing where the main water shut off is key to preventing a major water loss.It supplies water to the entire home so in the event of a potential water issue, you are prepared. Another helpful tip is knowing how to maintain your appliances. Appliances are one of the top causes of water damage in a home. Maintaining them can make all the difference. It’s also good to check the water lines for any leaks. If you do find evidence of a leak anywhere in your home, it is highly recommended to investigate it immediately and take the necessary corrective steps to get it fixed! Ignoring leaks of any kind from anywhere in your home is never a good idea. It can lead to unnecessary damage, mold, dry rot and structure damage. 

For more helpful tips, or if you have any questions please call us at (616) 647-4300

When water damages surprises you

5/25/2021 (Permalink)

Servpro equipment drying out the water damage SERVPRO of NE Grand Rapids/Ionia & Montcalm counties understands that water damage can happen when you least expect it. That's why we're open 24/7!

A recent customer of ours came home to find water damage in his house after he had been away on business. There was water damage in his garage, the entire main level of his home, as well as parts of the basement. The source of the water damage was a broken water line, and the water was likely sitting for a while before the customer came home and found it. On our first day on the job, our expertly trained technicians took out all affected flooring, as well as removed the bathroom wall panels. We also removed the drywall, insulation, and set up 14 air movers and 3 dehumidifiers to dry out the structure. Throughout the next few visits, one of our project managers monitored the home to see how everything was drying. Once the drywall and flooring were no longer wet, we treated them with an antimicrobial to discourage mold growth and sanitize the structure! We are proud to say that the homeowner was happy with our work, and we were able to restore a large chunk of the damage that otherwise would’ve needed replacing. While we hope this never happens to your Grand Rapids Michigan home, we are here to help if it does. 






SERVPRO can often save your hardwood floors!

1/21/2021 (Permalink)

water on hardwood floors Hardwood is a porous building material, and can retain a significant amount of water, which in turn causes the floors to warp, swell, or break down

A common worry our customers have when dealing with water damage is saving their hardwood floors. Thankfully, SERVPRO can often save hardwood floors! Hardwood is a porous building material, and can retain a significant amount of water, which in turn causes the floors to warp, swell, or break down. After SERVPRO removes the water, they will begin the drying process to save your floors! The first step is to manipulate the temperature and relative humidity to remove the remaining moisture. Our professional crews use specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by the wood, and other hard-to-access moisture. They’ll carefully monitor the progress using moisture meters until the wood returns to acceptable drying goals! If you are concerned about water damage on your hardwood floors, make sure to call us right away! The longer you wait to get your floors dried, the more damage there will be. SERVPRO of North East Grand Rapids is available 24/7 to meet all your emergency needs---all you need to do is call! (616)-647-4300. 

What to do about wet insulation

11/24/2020 (Permalink)

Pink Fiberglass insulation Depending on the situation, it is possible to resuse wet insulation by letting it dry out.Keep reading to learn more on what to do with wet insulation

If your home or business has wet insulation due to water damage, you might be wondering what to do with it. Many people have questions such as “Is it still usable?” or, “Is it safe?” To answer those questions, the answer depends on what type of insulation you have. For instance, if you have spray foam insulation, there is no need to worry! According to localinsulationpros.com, “If your spray foam closed cell insulation is wet you don’t need to worry. Spray foam closed cell insulation comes with an air-tight sealant and a moisture barricade. The best thing is that the water will hardly penetrate inside the insulation. Often, the water will easily evaporate from the surface. Where possible, you can simply wipe the excess water using a towel to safeguard the absorbent and wooden areas of your home.” If you have fiberglass insulation, it is possible to reuse it safely, but it depends on the situation. According to an article on https://home-energy.extension.org, “Glass Fiber insulation is made from strands of glass fiber and temporarily loses its thermal resistance when it gets wet. However, if it can dry out and has not become compacted, it will retain its insulating properties.” On the other hand, this article also says that if the insulation takes more than 2-3 days to dry, it should be removed and replaced by a professional. To learn more about what to do with other types of insulation, ( such as cotton, foam board, or cellulose) head to https://localinsulationpros.com, or call our office at 616-647-4300!

Water, Fire, and Mold, Oh my!

11/17/2020 (Permalink)

fire, mold, and water damaged stairway Check out this stairway! Before our crew was called in, this is what the customer's stairs looked like. Fire damage, water damage, and mold growth!

Sometimes when SERVPRO of NE Grand Rapids gets called out on a job, there are multiple types of restoration work that needs to be done. For instance, if a customer’s home or business catches on fire, the fire department will use hoses to put the fire out. So now the structure not only needs fire restoration, but water mitigation as well. Furthermore, if a structure with both fire and water damage sits for a while, it could turn into a fire, water, and mold restoration job! Unfortunately, that is what happened to a recent customer of ours. When the customer’s home started on fire, the local fire department responded to hose the structure down. Thankfully, no humans or animals were hurt! After that, the house sat for a few days as the customer worked with their insurance provider. By the time we were called in, there was fire, water, and mold damage! Fortunately, our crews are expertly trained in fire, water and mold cleanup! The customer was devastated from the loss, but was able to rest assured that SERVPRO of NE Grand Rapids would restore the damage done to their home. 

Time is Money!

11/10/2020 (Permalink)

3 white SERVPRO trucks We're prepared to arrive faster to any size disaster!

Every hour spent cleaning water damage to your business is an hour lost of revenue. We offer fast, 24 hour emergency services, 365 days a year. Don’t let water damage take time and money away from your business! You can trust the experts at SERVPRO of NE Grand Rapids to take care of your emergency water damage needs efficiently and professionally. 

About SERVPRO of NE Grand Rapids

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold Prevention for Bathrooms

10/30/2020 (Permalink)

mold in the corner of bathroom Don't let mold take over your bathroom! Keep reading for preventative tips and tricks! If all else fails, we are here to help!

Bathrooms are typically very humid and full of moisture, which is why it’s not uncommon to experience mold growth. If you are struggling with recurring mold growth in your bathrooms, there are a few preventative measures you can try. We all know that mold flourishes in areas with lots of moisture, so lowering the amount of water in the air can help prevent mold growth. Check out these appliances that can help lower moisture levels!

  1. Exhaust fans---most bathrooms have exhaust fans, but they aren’t always big enough to circulate air throughout the entire bathroom. According to earn.allergyandair.com, "These [exhaust fans] should be used whenever water is being used in large quantities to dispel the steam in the air. However, it is important to ensure the exhaust is filtered to an outside vent, not into another space like the attic where it can lead to humidity and mold developing in that area."
  2. Dehumidifiers---if you don’t have an exhaust fan in your bathroom, or if the fan isn’t powerful enough to prevent mold growth, adding a dehumidifier is a great option. Dehumidifiers help control the moisture in the air, which is extremely helping in stopping mold growth. 
  3. Air Conditioner---Purchasing a portable AC unit for your bathroom is another way to combat moisture levels if you don’t have an exhaust fan. You can either place the AC unit in a window if you have one, or connect it to a vent hose that has access to a window for optimal air circulation. 

We hope that these preventative options work out for you! If you have any questions or need help with mold remediation, we’ve got your back! 

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after Mold damage. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after mold damage, call the Professionals at SERVPRO of NE Grand Rapids 24/7 616.647.4300

The Top 5 Causes of Water Damage!

10/27/2020 (Permalink)

Water flooding living room We are here to help with all your water damage needs! 616-647-4300

Nobody wants to deal with water damage, so it’s a relief to hear that in more than 90% of cases, water damage is preventable! Keep reading to learn about these causes, and what you can do to prevent them!

Plumbing Issues

Water damage and plumbing issues seem to go hand in hand. To keep plumbing issues at bay, make sure you regularly check the plumbing systems in your home at least once a year. According to Hippo.com, “It’s important to inspect the plumbing systems in your home at least once a year to ensure that there aren’t any problems with hoses or pipe joints. You should also keep in mind that plumbing pipes have a long lifespan. Brass pipes can last for as many as 70 years while copper pipes can last for more than 50 years. The average lifespan for galvanized steel pipes is often between 20 and 50 years.” https://www.hippo.com/blog/top-5-reasons-water-damage-house

Washing machine leak 

Washing machine leaks can cause major damage to your home. Make sure you regularly check the supply hose for any damage or detachment issues to save you a lot of heartache in the future! According to hippo.com, ideally, you should change your supply hose at least every 5 years. Additionally, try not to over stuff your laundry machine. “Constantly stuffing too many clothes into your washing machine could loosen gaskets and valves or cause cracks. Take good care of your washing machine and your washing machine will take good care of you.” https://www.hippo.com/blog/top-5-reasons-water-damage-house

Bursting Water Pipes

When temperatures drop during winter months, it’s not uncommon for pipes to freeze and burst. We all know how cold Michigan can get, so protecting our pipes is crucial! An easy way to protect pipes from the cold is to use heat tape or pipe sleeves on both hot and cold water pipes. If you have water supply lines in your garage, keep your garage door shut as much as possible!

Aging water heaters

Like all household equipment, water heaters have a shelf life. Sure, you could wait until yours starts leaking to replace it, but if you’re trying to avoid water damage, it’s best to replace it every ten years. 

Blustery Weather

Snow is beautiful to look at, but if your home isn’t prepared for it, a snowstorm could cause major damage. To prepare your home for winter, make sure your rain spouts and gutters are clean. It’s also smart to check windows and doors to make sure the caulking didn’t crack. Lastly, ice dams can ruin your roof if not taken care of. According to Hippo.com, “If it snows where you live, be wary about the formation of ice dams on your roof. This happens when the heat inside your home causes water to melt in the middle of your roof. The water then refreezes near the edges, forming a dam that prevents melting snow from draining off the roof. The water that backs up can leak into your home and damage ceilings, walls and other areas of your home. To prevent ice dams from forming, insulate your attic to keep heat from rising and reaching the roof.”

Well there you have it! The top 5 most common reasons for water damage in your home! With regular maintenance, these issues are usually preventable. However, if you find yourself dealing with water damage in your home, give us a call! We are here to help you with all of your water damage needs!

Mold can grow ANYWHERE!

10/12/2020 (Permalink)

mold in a small lab dish Don't let mold keep you from feeling comfortable in your home or business. SERVPRO of NE Grand Rapids is here to help!

Did you know that Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors? This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is false!

Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your Cedar springs home, or your Grand Rapids business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation ASAP! 

SERVPRO of NE Grand Rapids is there for you when you need us most!

How Hoarding Impacts Water Damage

9/21/2020 (Permalink)

inside of an extremely cluttered home Hoarder Houses are at a higher risk for water damage. If you suspect water damage in your home, give us a call for a free quote! We are here to help!

Hoarding not only causes damage to your health and mental state of mind, but to your home as well. For example, did you know that hoarder houses are at a higher risk for water damage?

Because of the clutter, hoarders often put home maintenance (such as roofing and pipes) on the back burner, which could lead to pipe breaks and roof leaks. That being said, if water damage does happen, it can be difficult to find due to piles of contents hiding the source. This also makes it hard to restore the damage because of the clutter surrounding the affected area. Additionally, when there is water damage, it is not uncommon for mold growth to happen as a result. Consider the following quote from 24hrflood.com:

“A pipe could develop cracks or leaks, and this problem would not be found for months or even years, becoming a breeding ground for mold. This danger can last even longer when you consider that the clutter in the house must be removed before remediation can occur, leading to mold continuing to grow for a longer period of time. Mold spores can also be released into the air during the cleanup, due to all the moving and touching of damaged materials affected by the mold.”

If you find yourself needing help with hoarding cleanup, water damage restoration, or mold remediation, we are here for you! Give our office a call today for more information on how we can best serve you. We look forward to hearing from you! SERVPRO of NE Grand Rapids 616-647-4300!

The dangers of Flash Flooding

6/5/2020 (Permalink)

ariel view of Rockford Michigan Dams. Beautiful overhead view of the dams in Rockford, Michigan.

Since we are experiencing lots of rain these days, we wanted to provide you with some helpful information on flash floods--especially because many of our customers live close to lakes and rivers. Cities like Grand Rapids, Lake Odessa, Lowell, and Rockford are known for their flowing rivers and all sports lakes!--Not to mention charming boutique shopping areas! However, as fun as living near the water might be, it can put home/business owners at a high risk for water damage due to flash flooding. 

According to weather.gov, flash flooding is the number 1 cause of weather related deaths in the United States, so it’s important to be aware of how they work, and what to do if you experience one. 

There are two key factors that make up flash floods: 1.) Intensity of the rainfall, and 2.) The duration of the rainfall. Soil conditions, as well as ground cover also play a role in flash floods. 

Flash floods can be unpredictable. Sometimes they happen within a few minutes of a storm, while other times they start after many hours of intense rainfall. However, most flash floods are caused by slow moving thunderstorms, or heavy rainfall from tropical storms and hurricanes. 

Another important factor to note is that flash floods can be extremely strong. They can rip out trees, move large boulders, and destroy buildings, homes, and bridges. They can also cause dangerous mudslides, as well as reach heights of  30 feet or more! Please remember that even if flood waters appear shallow, they can still be dangerous. 6 inches of water might not seem hazardous, but if it's moving fast enough, it can knock you off your feet! Even as little as 2 feet of water can float a car! For your safety, and for the safety of those around you, never try to walk, swim, or drive through fast moving flood waters. Turn around, go a different way, and get to higher ground until it’s safe. If your home or business ever experiences water damage from flash flooding, don’t hesitate to reach out! We value your property and personal belongings, and want to give you peace of mind by restoring the damage. We are here when you need us most!

Flood Damage VS. Water Damage

2/14/2020 (Permalink)

Multiple cars parked on a flooded street Do you know the difference between Flood damage and Water damage?!

Flood Damage Vs Water Damage

The terms “Flood damage” and “Water damage” are commonly used in the restoration industry. Most people would hear these terms and assume they mean the same thing; however, they actually have some key differences!

According to the National Flood Insurance Program, a flood is defined as: “A general and temporary condition of partial or complete inundation of 2 or more acres of normally dry land or, of 2 or more properties from:

  • overflow of inland or tidal waters
  • unusual and rapid accumulation or run off of surface waters from any source
  • Mudflows
  • Collapse or subsidence of land along the shore of a lake or similar body of water as a result of erosion or undermining caused by waves or currents of water exceeding anticipated cyclical levels that result in a flood as defined above.”

The defining factor that separates flood damage from water damage is pretty simple; it all depends on where the water comes from. Flood damage comes from natural sources. Water damage comes from inside the home (dishwasher leak, washing machine overflow etc.).  

Knowing the difference between flood damage and water damage is not only important for mitigation purposes, but for filing insurance claims as well! Make sure you know what type of loss your insurance covers in case you find yourself dealing with water or flood issues.

When it comes to water damage, flood damage, or any other type of damage, you can count on SERVPRO of NE Grand Rapids to restore your home or business. We have professional crews available 24/7, and advanced equipment on hand to make the damage “Like it never even happened.”

( Photo Taken by jim gade on Unsplash )

How water affects hardwood floors

12/3/2019 (Permalink)

water damage on hardwood flooring Don't let this happen to your hardwood floors! Call the restoration professionals at SERVPRO!

Hardwood floors are a classic way to update a home or business. However, if they become saturated with water, you could have a big problem! Water and wood is never a good mix, as the water causes hardwood floors to rot, weaken, and fall apart if not treated quickly.

Because natural wood is an organic substance, it can only stand the effects of water for short periods of time. Wood absorbs water fast, and will cause irreversible damage if not treated as soon as possible. The longer the water sits and sinks into the wood, the worse the damage will be. There is also a risk of mold growth if you wait too long to treat water-soaked wood.

Should large quantities of water ever come in contact with your hardwood floors, it is best to call a professional restoration company right away. However, if you are unsure, there are a few ways you can tell if your hardwood floors are impaired and in need of restoration. If the wood becomes stained or discolored, if mold starts to grow, or if it starts cupping, (when the wood dips in the middle with the edges raised up) the wood is likely damaged. Another sign of water damage is when the wood starts buckling, which refers to when the wood pulls away and rises from the sub floor. Buckling is seen in cases of severe water damage, such as extensive flooding, or when water has been left soaking in the wood for extended periods of time. If you ever find yourself in a situation where water has saturated your hardwood floors, give the restoration experts at SERVPRO a call. SERVPRO uses advanced equipment, powerful cleaning agents, and professional crews to make the damage “Like it never even happened”.

 About SERVPRO of NE Grand Rapids:

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after a water damaging event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after a fire damage event call the Professionals at SERVPRO of NE Grand Rapids 24/7 616.647.4300

The importance of Mold containment!

11/26/2019 (Permalink)

Mold Containment Chamber. Mold containment chambers isolate the mold spores to keep them from spreading to unaffected areas!

The importance of mold containment

Weather it’s a flood, sump pump failure, or roof leak, we can safely assume that mold growth stems from some form of excess moisture. To ensure the mold remediation is done well, one of the most important parts of the process is containing the mold. Containing the mold is important because it stops mold spores from spreading to other areas. It also makes the cleanup process easier because it keeps the dust and other debris away from areas that aren't affected. Consider the following quote from mastertechmold.com on the importance of mold containment. “Mold is a living organism, meaning that its main purpose in life is to grow. It wants to continue to grow and spread. Containment is meant to limit the spread of mold growth within the area”.

When it comes to containment, a common, effective way to isolate mold is to create a containment chamber. These chambers are made up of polyethylene sheets and are set up to separate the mold from other parts of the building or house. The next step would be to close off all entry points to the contaminated room until the mold is removed with an air scrubber, which purifies the air. Next, all the debris should be properly disposed of. Then, a HEPA vac should be used on all previously exposed surfaces before tearing down the containment chamber. It’s also helpful to spray an antimicrobial agent on the previously exposed structure.

When it comes to removing mold the correct way, look no further than the experts at SERVPRO! Our teams will set up the proper containment and restore your home! SERVPRO will make the damage disappear,  “Like it never even happened.”

 About SERVPRO of NE Grand Rapids:

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after Mold damage. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after mold damage, call the Professionals at SERVPRO of NE Grand Rapids 24/7 616.647.4300

Do you know what type of water you're dealing with?

11/11/2019 (Permalink)

women standing in dirty water Contaminated water should only be handled by experts. Call SERVPRO if your home or property is flooded with contaminated water!

Did you know that not all water is the same, and that there are different types of water that can damage your home or property? Being able to identify the type of water that caused damage in your home or property is important. Knowing the type of water ensures that the clean up will be done quickly and correctly. There are three different types of water that everybody should know about: Clean water, Gray water, and Black water.

If a pipe breaks in your home, or if rainwater floods your basement, it is considered clean water. When clean water is left untreated, it becomes gray water. Gray water refers to untreated clean water that has been exposed to bacteria and other variants, which makes the water unsafe. Black water is hazardous, highly contaminated water full of fungi, chemicals, and bacteria. This type of water is normally caused by sewage damage, or any kind of natural disaster. It is extremely important that black water is only handled by trained professionals. Keep reading for some ways you can help minimize water damage while you wait for help to arrive!

Before help arrives, shut off the water source, and turn off circuit breakers for wet areas of the building or house. Only shut off the circuit breakers if there is a safe way to get to the power distribution channel. Do not go into rooms with standing water, as electrical shock hazards may be present. The next thing you can do is remove as much of the water as possible by mopping and blotting. Wipe away excess water from wood furniture, and prop up any wet upholstery to allow more drying. When it comes to contaminated water, stay away from sewage and items affected by sewage. Make sure not to walk through contaminated areas, as you could spread contaminants to unaffected areas. Do not use house hold fans to dry the contaminated water, as the air flow could spread bacteria. Throw away any food or personal hygiene items that have come in contact with black or gray water.

Here at SERVPRO, we care about your home and your safety. When you have a water damage, don’t leave your home or property to chance. Call the professionals at SERVPRO of NE Grand Rapids! Our expert teams will make the damage “Like it never even happened.”

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after Flood damage. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after Flood damage, call the Professionals at SERVPRO of NE Grand Rapids 24/7 616.647.4300

Hot tub hints!

10/28/2019 (Permalink)

Outdoor hot tub in winter Know what to do in case your hot tub overflows!

One of the best ways to keep warm during crisp fall evenings is to jump in a steaming hot tub! While hot tubs are an awesome way to relax and escape the cold, it’s important to know what to do if your hot tub ever floods.

Michigan faces a lot of storms during the fall season, and the rain can cause your hot tub to overflow. According to https://www.hottubworks.com, if your spa begins to flood, or has flooded – even if only a few inches deep, make sure to keep the spa power OFF at the main circuit breaker. Do not use a hot tub that has flooded, and do not turn the power back on until you perform several important steps.

 If the hot tub has already flooded, use a submersible pump and pump the water downhill and away from the hot tub area. If the water isn’t decreasing on its own, try using sand bags or trash bags filled with soil and placing them around the hot tub. This will allow you to pump and clean the area around it.

When the weather permits, inspect the damage. Look for evidence of how high the flood waters were inside the hot tub, and check to see if it rose over any electrical equipment. If the hot tub equipment was completely submerged (water depths of 12″ or more), remove the equipment and let it dry in a cool area within the home. If drying out the equipment doesn’t work, it may be time to call in a professional. You don’t want to risk causing any extra damage.

If your hot tub overflows, or if your home or business faces any other type of flood, give the restoration experts at SERVPRO a call. Our state-of-the-art technology and expertly trained crews are ready to make the damage disappear- “Like it never even happened.”

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after Flood damage. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after Flood damage, call the Professionals at SERVPRO of NE Grand Rapids 24/7 616.647.4300

Garden Hose Prep for winter

10/17/2019 (Permalink)

garden hose in grass Don't forget about prepping your garden hose before winter comes!

Protect your garden hose this winter!

Michigan winters, though beautiful, can cause a lot of problems for homeowners. Many people do their best to prepare for the cold weather by adding insulation, sealing exterior wood, and cleaning out their gutters. While these tasks are important, one task that many people forget is prepping out door garden hoses.  If ignored, garden hoses can crack and break in the frigid winter temps. Keep reading to learn how to prep your garden hose for the snowy season.

            The first step is to turn off the water spigot to stop the flow of water through the hose. After that, straighten out any visible kinks. Next, release the remaining water from the hose, making sure it’s completely empty by removing attachments and dumping every last drop. Once all the water is gone, disconnect the hose from the water spigot. Make sure no more water remains in the end in of the hole nearest to the spigot. It’s important to get the entire length of the hose, lifting up each section as you go to ensure that no water is left in the center. Wind up the garden hose in a circular shape to prevent any future kinks while it’s sitting in storage. Each loop should be around 3 feet in diameter. Store the hose in a warm location to prevent it from freezing and cracking. Lastly, keep the hose in a coiled shape to avoid kinks while sitting in storage.

            After taking care of the hose part, it’s critical to take care of the spigot! An easy way to do this is to install an outdoor faucet cover on each outdoor fixture. Doing this protects the spigot by covering it with insulation. According to spruce.com, even if your spigot is considered “frost-free, it should still be covered. Although they are resistant to freezing, they are not completely frost-proof in the coldest weather. There are rubber gaskets and washers inside the frost-free spigots that will benefit from the extra protection from the cold.  

By following these steps provided by https://www.apexhose.com/, your outdoor garden hose will be one less thing to worry about this winter. However, if the freezing temperatures cause any damage to your home, call SERVPRO! Our talented crews are happy to restore the damage and make it like it “Like it never even happened.”

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after water damage. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after water damage, call the Professionals at SERVPRO of NE Grand Rapids 24/7 616.647.4300

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River Flooding Stages

10/15/2019 (Permalink)

The Muskegon river in Michigan. Beautiful Muskegon River!

One of the many great things about living in Michigan is that we are surrounded by multiple bodies of water! Rushing rivers and winding streams make their way through our cities and towns and eventually pour into the great lakes. However, because so many rivers and streams flow through our towns, it is important for us to be informed about their water levels and be on the lookout for signs of potential flooding. An easy way to keep up with the water levels in Michigan’s rivers is to pay attention to their stages. According to weather.gov, a river stage refers to the level of the water surface in a river or stream. That being said, there are three different stages to be aware of: The bankfull stage, the action stage, and the flood stage.  

The bankfull stage is when a rise in water surface level causes the stream/river to overflow. It doesn’t necessarily mean flooding, but it does indicate that the higher water levels will spill over into the banks of the river.

The action stage refers to when a stream or river is raised high enough that some sort of mitigation efforts must be taken.

The last stage is the Flood stage, which is when the rise in water levels becomes dangerous and the water negatively impacts people and property. At this stage, flood warnings should be released.

Knowing these river stages, as well as paying attention to the weather forecast is a good way to stay informed on potential flooding situations. However, if you find yourself dealing with flood damage, call our experts at SERVPRO! We can make it “Like it never even happened.”

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after Flood damage. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after Flood damage, call the Professionals at SERVPRO of NE Grand Rapids 24/7 616.647.4300

When Water Damage Causes Mold Growth

6/17/2019 (Permalink)

Mold Growth from Water Loss

When you are faced with water damage to your home or business it can be very overwhelming to say the least. Most of the time we can find the problem and where the water is coming from and fix the source before to much damage can happen. The issue with water damage is if you don’t clean and dry out the area with the correct methods it can lead to mold growth in the long haul. It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of NE Grand Rapids to assess the situation. We have the knowledge, tools and track record to effectively re-mediate mold in your home or business.

If you suspect mold, call us today at 616-647-4300

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of NE Grand Rapids for mold remediation services.

Grand Rapids 24 Hour Emergency Water Damage Service

12/11/2018 (Permalink)

SERVPRO of NE Grand Rapids provides 24 hour water and fire damage restoration service in Grand Rapids and the surrounding area

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of NE Grand Rapids has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

We Answer the Phone Ready to Help
Call Today - (616) 647-4300

About SERVPRO of NE Grand Rapids

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We have the right tools for the job.

12/11/2018 (Permalink)

Just one of the many tools that we use

The right equipment makes all the difference when it comes to a water loss emergency, time is everything. Our team here at SERVPRO of NE Grand Rapids has the urgency and state-of-art tools and equipment to make sure the job gets done correctly.  

Here are a few tools used by SERVPRO of NE Grand Rapids professionals:

  • Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing professionals to monitor drying process.
  • Thermohydrometers measure temperature and relative humidity. When armed with this information, professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. 
  • Ultra Low-Volume (ULV) Foggerswill atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

About SERVPRO of NE Grand Rapids

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Science Behind Drying out Water Damage

11/12/2018 (Permalink)

Drying out water damage in customers home

When Water Damage happens in your house the first things we all think about is to grab towels and mop up the water and finish with placing our house fans to dry up the area. Did you know that there is a Science of Drying and restoring your property?

With all the factors that go into what can happen with water damage its time that matters the most to help prevent other problems to arise. When you call SERVPRO of NE Grand Rapids we have the state-of-art equipment to speed up Mother Nature. When a property is wet it can naturally dry itself but also takes too long and with this process other damage such as mold and a weaken structure can happen creating more damage than if it was taken care of faster.

Here at SERVPRO we have the knowledge of psychometrics which is essential to restoring water damage to its preloss condition. Our Team has been trained on all of the drying techniques that we use every day and are knowledgeable on how to dry your home the fasted way possible. SERVPRO of NE Grand Rapids has equipment to help dry your hard wood floors and carpets, hard to reach spaces in your walls and many more.

SERVPRO of NE Grand Rapids has tools to monitor the drying process allowing us to take pictures and different readings to track the restoration progress. With the readings that we get we use our program SERVPRO DryBOOK to record information to ensure your restoration is done properly and efficiently every time.

We are here for any size Water Damage situation 24 hours a day and 7 days a week! Call Today- 616.647.4300

About SERVPRO of NE Grand Rapids

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water is Everywhere! Are you prepared in case of a flood?

10/30/2018 (Permalink)

There’s more to flooding then just a wet basement.

With any situation that involves water damage big or small it can be devastating to say the least. The good news is that with a flood plan and basic safety precautions you can keep yourself safe.

Make a Flood Plan

  • Know your flood risk.
  • Make a flood emergency plan.
  • Build or restock youremergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
  • Consider buying flood insurance.
  • Familiarize yourself with local emergency plans. Know where to go and how to get there should you need to get to higher ground, the highest level of a building, or to evacuate.
  • Stay tuned to your phone alerts, TV, or radio for weather updates, emergency instructions, or evacuation orders.

Basic Safety Tips

  • Avoid walking or driving through flood waters.
  • Just 6 inches of moving water can knock you down, and 1 foot of water can sweep your vehicle away.
  • If there is a chance of flash flooding, move immediately to higher ground. Flash floods are the #1 cause of weather-related deaths in the US.
  • If floodwaters rise around your car but the water is not moving, abandon the car and move to higher ground. Do not leave the car and enter moving water.
  • Avoid camping or parking along streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning.

After the Flood

  • Return home only when authorities say it is safe.
  • Be aware of areas where floodwaters have receded and watch out for debris. Floodwaters often erode roads and walkways.
  • Do not attempt to drive through areas that are still flooded.
  • Avoid standing water as it may be electrically charged from underground or downed power lines.
  • Photograph damage to your property for insurance purposes.

These easy steps to take could save your life and other things that are important to you.

Source: ready.gov

When a water issue becomes too much for you to handle let our team help with your restoration services due to Water Damage Call SERVPRO of NE Grand Rapids (616) 647-4300 services available 24/7

Leave it to the IICRC Professionals

10/19/2018 (Permalink)

IICRC Certified Firm

When it comes to your business, are you putting your property in professional’s hands? With any size disaster, there’s always a different approach depending what the damage is to your business. Our employees are IICRC Certified to make sure accurate structural renewal.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

We are here for any size situation 24 hours a day and 7 days a week! Call Today- 616.647.4300

About SERVPRO of NE Grand Rapids

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What Kind of Water are you dealing with?

10/17/2018 (Permalink)

Always be informed on what you’re dealing with

When facing a water damage, understanding what type of water you are dealing with is critical to ensure proper cleanup.  There are three types of water.

  1. Clean Water is water from a broken pipe, or other water source; rainwater is also considered clean.
  2. Gray Water is used to classify slightly contaminated water.  Clean Water becomes Gray Water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous.
  3. Black Water is highly contaminated and filled with fungi, bacteria, chemicals and more.  Black Water is typically caused by sewage damage, flooding or any type of natural disaster.  Black Water should always be handled by trained professionals.

Are you not sure what type of water damage you are dealing with? Let the professionals here at SERVPRO of NE Grand Rapids help!

We are here for any size situation 24 hours a day and 7 days a week! Call Today- 616.647.4300

About SERVPRO of NE Grand Rapids

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Grand Rapids Water Damage Event

6/19/2018 (Permalink)

SERVPRO of NE Grand Rapids provides 24 hour fire and water damage restoration service in Grand Rapids

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of NE Grand Rapids provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of NE Grand Rapids arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 616.647.4300

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of NE Grand Rapids

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Things to Know About Sewage Backups in your Home!

7/25/2017 (Permalink)

Sewage Backup in Customer Basement

When it comes to water damage there is important things to remember about the different hazards that can contaminate the water that is in your home. Sewage is one of the most dangerous substances to enter homes or buildings. It contains fungi, bacteria and viruses, many of which are disease-causing. Unfortunately, many people fail to understand the hazards that sewage presents.

Here are the key principles homeowners should know about sewage back-ups and how to handle the situation with caution:

  • Sewage contains a variety of pathogenic – disease causing – fungi, bacteria, viruses and parasites. Anyone who works on sewage losses must have updated vaccinations, including one for Hepatitis B.
  • Sewage exposure is particularly dangerous for people with weakened immune systems, including anyone under two or over 60, those who are pregnant, ill, recovering from surgery, on prescription drugs or chemotherapy, or are AIDS victims.
  • It is not safe to stay in a building that’s flooded with sewage unless the contaminated area can be completely sealed off and placed under controlled air flow so that there will be no cross contamination of unaffected areas.
  • Highly absorbent sewage-saturated materials, such as carpet, pad, upholstery, bedding, wicker, paper or even fabrics that can’t be washed in hot water (130°F/54°C) for at least 10 minutes, must be contained and disposed of properly.  This goes for sewage-saturated drywall, insulation and several other structural materials too.  There’s simply too great a health risk involved if any of these materials are dried in place and cleaned only.
  • Only the most highly trained professionals should attempt sewage remediation work. Then, a “third party” indoor environmental professional can provide post-remediation verification or “clearance testing” to ensure that the home or building is safe to re-occupy.

SERVPRO of NE Grand Rapids is always available 24 hours a day when a loss becomes overwhelming from a Water Loss or Sewage Backup in the workplace or in your home. These simple tips will help you with prevention and awareness where its most important so seconds don’t turn into disaster.

Water is Everywhere! Are you prepared incase of a Flood?

6/20/2017 (Permalink)

Theres more to flooding then just a wet basement.

With any situation that involves water damage big or small it can be devastating to say the least. The good news is that with a flood plan and basic safety precautions you can keep yourself safe.

Make a Flood Plan

  • Make a flood emergency plan.
  • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
  • Consider buying flood insurance.
  • Familiarize yourself with local emergency plans. Know where to go and how to get there should you need to get to higher ground, the highest level of a building, or to evacuate.
  • Stay tuned to your phone alerts, TV, or radio for weather updates, emergency instructions, or evacuation orders.

Basic Safety Tips

  • Avoid walking or driving through flood waters.
  • Just 6 inches of moving water can knock you down, and 1 foot of water can sweep your vehicle away.
  • If there is a chance of flash flooding, move immediately to higher ground. Flash floods are the #1 cause of weather-related deaths in the US.
  • If floodwaters rise around your car but the water is not moving, abandon the car and move to higher ground. Do not leave the car and enter moving water.
  • Avoid camping or parking along streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning.

After the Flood

  • Return home only when authorities say it is safe.
  • Be aware of areas where floodwaters have receded and watch out for debris. Floodwaters often erode roads and walkways.
  • Do not attempt to drive through areas that are still flooded.
  • Avoid standing water as it may be electrically charged from underground or downed power lines.
  • Photograph damage to your property for insurance purposes.

These easy steps to take could save your life and other things that are important to you.

Source: ready.gov

When a water issue becomes too much for you to handle let our team help with your restoration services due to Water Damage Call SERVPRO of NE Grand Rapids 616-647-4300 services available 24/7