Recent Posts

Toxic Smoke

6/11/2020 (Permalink)

Home completely burned after a fire. If you experience a fire in your home or business, give us a call to restore the smoke damage!

We all know that when a house or business goes up in flames, it's typically followed by LOTS of smoke, which is full of toxic chemicals.  Consider the following quote from “A typical structure fire may generate literally tens of thousands of toxic chemicals and gasses as a variety of materials and products are burned.” YIKES! That’s a LOT of toxic chemicals. When most people think of a structure fire, their first few thoughts are usually getting everyone out safely and assessing the damage. While these are extremely important things to worry about, a lot of people forget to think about how breathing in the toxic chemicals in smoke can affect their overall health. 

If you ever experience a fire in your home or business, make sure to call 911 ASAP! After the fire has been put out, find a place to stay with either friends, family, or a hotel. Even if your home or business isn’t completely destroyed, it’s still not safe to stay there until a professional restoration company cleans, disinfects, and sanitizes the structure. SERVPRO of North East Grand Rapids is here for you! Our professional crews are expertly trained on the proper procedures, equipment, and products needed to restore the smoke damage in your home or business. We care for all of our customers, and want you and your family to be safe from inhaling toxic smoke. We offer free estimates, and are conveniently opened 24/7 to meet your emergency needs. While we hope you never experience a fire loss, just know that you can count on us to restore the damage and make it "Like it never even happened."

The dangers of Flash Flooding

6/5/2020 (Permalink)

ariel view of Rockford Michigan Dams. Beautiful overhead view of the dams in Rockford, Michigan.

Since we are experiencing lots of rain these days, we wanted to provide you with some helpful information on flash floods--especially because many of our customers live close to lakes and rivers. Cities like Grand Rapids, Lake Odessa, Lowell, and Rockford are known for their flowing rivers and all sports lakes!--Not to mention charming boutique shopping areas! However, as fun as living near the water might be, it can put home/business owners at a high risk for water damage due to flash flooding. 

According to, flash flooding is the number 1 cause of weather related deaths in the United States, so it’s important to be aware of how they work, and what to do if you experience one. 

There are two key factors that make up flash floods: 1.) Intensity of the rainfall, and 2.) The duration of the rainfall. Soil conditions, as well as ground cover also play a role in flash floods. 

Flash floods can be unpredictable. Sometimes they happen within a few minutes of a storm, while other times they start after many hours of intense rainfall. However, most flash floods are caused by slow moving thunderstorms, or heavy rainfall from tropical storms and hurricanes. 

Another important factor to note is that flash floods can be extremely strong. They can rip out trees, move large boulders, and destroy buildings, homes, and bridges. They can also cause dangerous mudslides, as well as reach heights of  30 feet or more! Please remember that even if flood waters appear shallow, they can still be dangerous. 6 inches of water might not seem hazardous, but if it's moving fast enough, it can knock you off your feet! Even as little as 2 feet of water can float a car! For your safety, and for the safety of those around you, never try to walk, swim, or drive through fast moving flood waters. Turn around, go a different way, and get to higher ground until it’s safe. If your home or business ever experiences water damage from flash flooding, don’t hesitate to reach out! We value your property and personal belongings, and want to give you peace of mind by restoring the damage. We are here when you need us most!

Proactive Cleaning your Rockford Michigan Business

5/1/2020 (Permalink)

building decorated with orange and green Call us today for a free cleaning and sanitizing quote for your commercial building.

When Michigan's Stay Safe, Stay Home order gets lifted, and it’s time to open your business back up, will you be ready for your employees & guests?!

We can help you get ready with proactive cleaning!

We offer preventative COVID-19 cleanings, as well as cleaning + sanitizing for confirmed or suspected cases of the virus.

Show your employees and customers that you care by taking proactive steps to slow the spread of germs in your Rockford, Michigan commercial building. 

Our dedicated crews can sanitize the entire building, so you can safely welcome back guests and employees with open arms!

While we don’t know how long this pandemic will last, one thing you can count on is the TEAM in GREEN!

We’re essential, we’re open, and we’re ready to tackle whatever comes our way!   

The importance of a restoration plan.

4/29/2020 (Permalink)

Ariel view of Grand Rapids Michigan. Image includes skyscrapers and blue bridge over the grand river. Let us help you restore your Grand Rapids Business!

It’s important to have a restoration plan in place for your Grand Rapids business, in case of an unforeseen disaster or damage. FEMA’s most recent report states that at least 40% of businesses fail to reopen following a disaster event. Having a SERVPRO® restoration services respond right away, no matter the hour, can make a big difference in how quickly your Grand Rapids business is able to recover!

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. That being said, SERVPRO of NE Grand Rapids has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.”

A few businesses that we handle are as follows:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Here at SERVPRO of NE Grand Rapids, we believe in treating every client like family. We will take the time to understand your needs, so that you can rest easy knowing we will get the job done right. Call us today to set up a free estimate for your Grand Rapids commercial property!


The Covid-19 Storm

4/7/2020 (Permalink)

Blue background with green bacteria molecules. Text says "Coronavirus Outbreak" Let us put your mind at ease by performing proactive cleaning to fight back against this pandemic!

The COVID-19 pandemic hit the world like a storm.

There may not be rain or high winds, but it's path of destruction is just as treacherous.

More cases of COVID-19 are being confirmed everyday, leaving people anxious and stressed.

While we can't take away the fear surrounding this virus, we can give you peace of mind. 

Don't panic-- We are here to help.

SERVPRO offers proactive clean up of facilities to minimize the transmission of emerging viral pathogens.

Our services include fogging, facility or structure cleaning and disinfecting.

In addition to cleaning homes, we also service grocery stores, restaurants, schools, churches, healthcare facilities, nursing homes, offices, and everything in between!

Let us put your mind at ease by helping you fight this virus. 

We are committed to providing a rapid response to this outbreak 24/7

Call us today! 616-647-4300!

Making your candles last longer!

4/1/2020 (Permalink)

light pink candle, flame is lit. Make your candles last longer! Keep reading to learn more!

Candles are one of those things that almost everybody loves. They smell good, they're a great way to add decor to your home or office, and they make the PERFECT gift! 

On the other hand, candles (at least high quality ones!) can cost a pretty penny. Thankfully, we found these awesome tips that can make your candles last longer!

Tip #1. Freeze the candle. The wax being hardened will make it burn slower!

Tip #2. Burn the candle just enough for a small pool of melted wax. Sprinkle salt into the wax pool to slow the melting!

Tip #3. Trim the wick before lighting. Longer wicks cause the wax to burn quicker.

As always, when burning candles, it's important to remember to blow them out before leaving your Grand Rapids home or office. It's also important to keep lit candles out of reach from children and pets. However, if anything should happen and your home or business suffers from fire damage, give us a call! We are here to help you 24/7. 

#themoreyouknow #SERVPRO #heretohelp #candletips

Catastrophic Candles!

2/24/2020 (Permalink)

Three tea light candles lit up in the night. Proceed with caution when burning candles in your Grand Rapids home or business!

Do you have candles in your Grand Rapids home or business? We're guessing you do!

With their lovely scent and glowing flames, it's hard to remember that candles cause a lot of harm when not taken care of properly.

Check out these alarming facts about candles from

Candles are responsible for:

•3% of reported home fires
•3% of home fire deaths
•6% of home fire injuries
•5% of the direct property damage in home fires

Moral of the story, proceed with caution when burning candles in your Grand Rapids home or business! 

While we hope you don't need to call us, if you ever find yourself in need of fire damage restoration services, give us a shout. We’re here for you 24/7.

President's Day!

2/17/2020 (Permalink)

American Flag , blue sky in background Photo by Aaron Burden on Unsplash

In honor of President’s Day, consider the following quote from Martin Van Buren, who was the 8th president of the United States.

“It is easier to do a job right than to explain why you didn't.”

One of the reasons this quote is so popular is because it’s applicable to all areas of life! You can apply it to your job, raising your kids, your marriage, school, or a project.

At SERVPRO of North East Grand Rapids, we apply this quote to every single job, every single day. We understand that your home and business are important to you, and we take pride in our ability to do the job right!. Maybe your home suffered water damage from a pipe leak, or your business experienced fire damage from a space heater. No matter the situation, SERVPRO of North East Grand Rapids is ready to respond ASAP! Our professional crews are expertly trained, and have years of experience enabling them to do the job right!

Flood Damage VS. Water Damage

2/14/2020 (Permalink)

Multiple cars parked on a flooded street Do you know the difference between Flood damage and Water damage?!

Flood Damage Vs Water Damage

The terms “Flood damage” and “Water damage” are commonly used in the restoration industry. Most people would hear these terms and assume they mean the same thing; however, they actually have some key differences!

According to the National Flood Insurance Program, a flood is defined as: “A general and temporary condition of partial or complete inundation of 2 or more acres of normally dry land or, of 2 or more properties from:

  • overflow of inland or tidal waters
  • unusual and rapid accumulation or run off of surface waters from any source
  • Mudflows
  • Collapse or subsidence of land along the shore of a lake or similar body of water as a result of erosion or undermining caused by waves or currents of water exceeding anticipated cyclical levels that result in a flood as defined above.”

The defining factor that separates flood damage from water damage is pretty simple; it all depends on where the water comes from. Flood damage comes from natural sources. Water damage comes from inside the home (dishwasher leak, washing machine overflow etc.).  

Knowing the difference between flood damage and water damage is not only important for mitigation purposes, but for filing insurance claims as well! Make sure you know what type of loss your insurance covers in case you find yourself dealing with water or flood issues.

When it comes to water damage, flood damage, or any other type of damage, you can count on SERVPRO of NE Grand Rapids to restore your home or business. We have professional crews available 24/7, and advanced equipment on hand to make the damage “Like it never even happened.”

( Photo Taken by jim gade on Unsplash )

Soot VS Smoke

1/15/2020 (Permalink)

soot damage Do you know how soot and smoke damage can affect your home?

SERVPRO of NE Grand Rapids realizes that fire damage has many components, including smoke and soot damage. Keep reading to learn more about soot damage, smoke damage, and the difference between the two.

Smoke Vs Soot: What’s the difference?

Smoke occurs when there is incomplete combustion--meaning not enough oxygen to burn the fuel completely. In complete combustion, everything is burned, producing just water and carbon dioxide. When incomplete combustion occurs, not everything is burned. Smoke is a collection of these tiny unburned particles. Each particle is too small to see with your eyes, but when they come together, you see them as smoke.

 (Source: )

Soot, is a fine black or brown powder that can be slightly sticky, and is a product of incomplete combustion. A major component of soot is black carbon. Soot is made up of a variety of chemicals, and its exact composition depends on what is being burned.

 (Source: )

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. At SERVPRO, we care about you and your family, and want to make this situation as painless as possible. We will treat you like family, and respect your items as if they were our own. If you find yourself dealing with the aftermath of a fire, give SERVPRO a call. We’ll restore the damage and make it “Like it never even happened.”

 About SERVPRO of NE Grand Rapids:

SERVPRO of NE Grand Rapids specializes in the cleanup and restoration of residential and commercial property after fire damage. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after Water, fire, or mold damage, call the Professionals at SERVPRO of NE Grand Rapids 24/7 616.647.4300