Connecting during Covid
Creating meaningful relationships, and maintaining open communication with insurance agents and adjusters is extremely important in the restoration business. Insurance agents and adjusters can provide us with helpful information that the customer might not know or be aware of! Agents and adjusters are also great referral sources, and can connect us with customers who need our assistance! To show our appreciation for our local agents and adjusters, we like to treat them each month to a little something special. Sometimes that means taking them out for drinks, participating in golf outings, or dropping off treats and goodies to let them know we care!
However, our monthly treats and visits are looking a little different lately due to the Coronavirus. With many of our local agents and adjusters working from home, we’ve had to get creative with how we connect people! This year has been hard on everyone, so now more than ever it’s important to let people know you appreciate them. If you can’t connect with your agents or adjusters in person, a simple phone call goes a long way. Taking the time to call someone on the phone just to check in shows that you care and that you haven’t forgotten about them. Other ways we are supporting our agents and adjusters is by sending gift baskets made by local businesses. If a gift basket isn’t in the budget, a simple thinking of you card sent in the mail is a great way to let your agents and adjusters know you care! Other ways to support your agents and adjusters is to like, follow, and recommend their business pages on social media. We know these ideas aren’t a replacement for connecting face to face, but it’s a great way to maintain your relationships until you can safely meet again in person!